Terms & Conditions
SMS Terms of Service.
What messages you may receive, how often, what they cost, and how to stop them at any time.
Effective July 28, 2025
1. Types of Messages You May Receive
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from PRIME STAR TRANSPORT LLC. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at www.pstlfreight.com. Message HELP for help. Reply STOP to any message to opt out.
2. SMS Consent Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
3. Types of SMS Communications
If you have consented to receive text messages from Prime Star Transport LLC, you may receive messages related to the following:
- Follow-up related to driver status and availability and updates
4. Message Frequency
Message frequency may vary depending on the type of communication.
Message frequency may vary depending on your shipment status, support conversations, or your preferences. You may receive multiple messages per transaction or interaction.
5. Message and Data Rates
Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. PSTL Freight is not responsible for any charges incurred by you for sending or receiving SMS messages.
6. Opt-In Method
You may opt in to receive SMS messages from Prime Star Transport LLC in the following ways:
- By submitting an online form
7. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, reply “STOP” to any SMS message you receive. You will no longer receive SMS messages from that number. Alternatively, you can contact us directly to request removal from our messaging list.
Mobile Opt-In, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.
8. Help
If you are experiencing any issues, reply with the keyword HELP or call (432) 218-1344. You can also get help directly from us through our contact page.
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or call (432) 218-1344, or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
9. Getting Help
If you need assistance at any time:
- Reply HELP to any SMS
- Visit our website: www.pstlfreight.com
- Or email us at: Onboarding@pstlfreight.com
10. Your Privacy
We value your privacy and handle your information in accordance with our Privacy Policy. SMS consent is not shared with third parties or affiliates.
See our full Privacy Policy.
11. Changes to Terms
We may update these SMS Terms of Service occasionally. Continued use of our SMS services constitutes acceptance of any updates. The effective date above reflects the latest changes.
Contact
- Email: Onboarding@pstlfreight.com
- Phone: +1 (432) 218-1344
