Privacy Policy
Effective Date: July 28, 2025
SMS Terms of Service
1. Types of Messages You May Receive
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from PRIME STAR TRANSPORT LLC. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at www.pstlfreight.com. Message HELP for help. Reply STOP to any message to opt out.
1- SMS Consent Communication:
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Prime Star Transport LLC, you may receive messages related to the following
Follow-up related to driver status and availability and updates
3- Message Frequency:
Message frequency may vary depending on the type of communication..
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt in to receive SMS messages from Prime Star Transport LLC in the following ways
By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP 432-218-1344. Or, you can get help directly from us at https://www.pstlfreight.com/contact-us/
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” 432-218-1344or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
Message frequency may vary depending on your shipment status, support conversations, or your preferences. You may receive multiple messages per transaction or interaction.
3. Message and Data Rates
Standard message and data rates may apply from your mobile carrier. PSTL Freight is not responsible for any charges incurred by you for sending or receiving SMS messages.
4. Opting Out
You can opt out at any time by replying STOP to any SMS message you receive from us. You will no longer receive SMS messages from that number.
“Mobile Opt-In, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.”
5. Getting Help
If you need assistance at any time:
Reply HELP to any SMS
Visit our website: www.pstlfreight.com
Or email us at: Onboarding@pstlfreight.com
6. Your Privacy
We value your privacy and handle your information in accordance with our Privacy Policy. SMS consent is not shared with third parties or affiliates.
See our full Privacy Policy at: www.pstlfreight.com/privacy-policy
7. Changes to Terms
We may update these SMS Terms of Service occasionally. Continued use of our SMS services constitutes acceptance of any updates. The effective date above reflects the latest changes.